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How should I check for my 'bounced' contacts?
How should I check for my 'bounced' contacts?
Karan avatar
Written by Karan
Updated over a week ago

In hubsell bounced contacts mean: "Prospects which did not receive an email due to their email being invalid."

If you want to check your bounced contacts, please take these steps:

  • go to contacts

  • click on status > bounced > apply filters

All the prospects which are under the status bounced will appear in your contacts page as shown in the gif below:

Please note: Bounced contacts are refunded automatically as long as the bounce occurs within 3 months after first receiving the data. After the three months period the bounce is not refunded. Also a bounce is not refunded if the bounce occurs in the second or later campaigns in which you target the contact.

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