Frequently Asked Questions

Which browser should I use?

Written by Sebastian
Updated over a week ago

How do I reset my password in hubsell?

Written by Deepshikha
Updated over a week ago

How to pin your hubsell plugin?

Written by Deepshikha
Updated over a week ago

How do I add images to my signature?

Written by Sebastian
Updated over a week ago

How to check if my LinkedIn is connected?

Written by Deepshikha
Updated over a week ago

How do I import data into hubsell?

Written by Sebastian
Updated over a week ago

How do I 'archive' my search?

Written by Deepshikha
Updated over a week ago

How do I check the campaign overview?

Written by Deepshikha
Updated over a week ago

How do I filter out my contacts for specific contact status?

Written by Deepshikha
Updated over a week ago

What to do when I get the 'attention' sign in my campaign page?

Written by Deepshikha
Updated over a week ago

What happens to my prospects after they opted-out?

Written by Sebastian
Updated over a week ago

How do I check which prospects are in a campaign?

Written by Deepshikha
Updated over a week ago

How do I check which contacts 'replied'?

Written by Deepshikha
Updated over a week ago

How do I check for my 'completed' searches?

Written by Deepshikha
Updated over a week ago

How do I find the prospects in my campaign?

Written by Deepshikha
Updated over a week ago

How to edit the name of a campaign?

Written by Deepshikha
Updated over a week ago

How to filter out contacts for a specific 'seniority'?

Written by Deepshikha
Updated over a week ago

Which variables does hubsell provide for my prospects and companies?

Written by Sebastian
Updated over a week ago

How to edit the delay of days in my campaigns?

Written by Deepshikha
Updated over a week ago

How to delete a campaign template?

Written by Deepshikha
Updated over a week ago

How to 'pause' the outreach for one specific contact?

Written by Deepshikha
Updated over a week ago

How can I add an 'unsubscribe' link to the email?

Written by Deepshikha
Updated over a week ago

How to create mutually exclusive follow ups?

Written by Deepshikha
Updated over a week ago

How do I change the user associated with a 'search'?

Written by Deepshikha
Updated over a week ago

Where does hubsell show 'new' campaigns?

Written by Deepshikha
Updated over a week ago

How do I create mutually exclusive follow-ups for emails?

Written by Deepshikha
Updated over a week ago

How to see the prospects who engaged with me?

Written by Deepshikha
Updated over a week ago

Where do I find my 'activated' campaigns?

Written by Deepshikha
Updated over a week ago

How do I send a LinkedIn request without message?

Written by Deepshikha
Updated over a week ago

How to filter out the campaign of a particular 'user'?

Written by Deepshikha
Updated over a week ago

Is it possible to send a PDF in the mails?

Written by Deepshikha
Updated over a week ago

How to check the sending times of a campaign?

Written by Deepshikha
Updated over a week ago

How do I find my contacts who have 'replied'?

Written by Deepshikha
Updated over a week ago

How do I clone my campaign?

Written by Deepshikha
Updated over a week ago

How do I add prospects to my cloned campaign?

Written by Deepshikha
Updated over a week ago

How do I check for 'archived' searches?

Written by Deepshikha
Updated over a week ago

How do I 'archive' my campaign?

Written by Deepshikha
Updated over a week ago

How do I check my 'archived' campaigns?

Written by Deepshikha
Updated over a week ago

How do I re-activate my 'archived' campaign?

Written by Deepshikha
Updated over a week ago

How to add images to my emails?

Written by Deepshikha
Updated over a week ago

How do I activate the campaign steps?

Written by Deepshikha
Updated over a week ago

How do I 'activate' the campaign?

Written by Deepshikha
Updated over a week ago

How to check if my campaign is 'active'?

Written by Deepshikha
Updated over a week ago

How do I 'pause' a campaign?

Written by Deepshikha
Updated over a week ago

How do I 'unpause' my contacts?

Written by Deepshikha
Updated over a week ago

How do I delete my campaign?

Written by Deepshikha
Updated over a week ago

How do I check for 'deleted' campaign?

Written by Deepshikha
Updated over a week ago

How to check for 'unsubscribed' contacts?

Written by Deepshikha
Updated over a week ago

How do I filter for non-imported contacts?

Written by Deepshikha
Updated over a week ago

How do I filter for a specific 'type' of segment?

Written by Deepshikha
Updated over a week ago

How do I filter for imported-contacts?

Written by Deepshikha
Updated over a week ago

How do I open the contacts in my segment?

Written by Deepshikha
Updated over a week ago

How do I filter the 'campaign type'?

Written by Deepshikha
Updated over a week ago

How to change the sender of a campaign?

Written by Deepshikha
Updated over a week ago

How to check for 'suppressed' contacts?

Written by Deepshikha
Updated over a week ago

How to delete a segment?

Written by Deepshikha
Updated over a week ago

How to filter out contacts for a particular 'industry' ?

Written by Deepshikha
Updated over a week ago

How to filter out contacts for a particular 'department'?

Written by Deepshikha
Updated over a week ago

How do I delete my merged campaign template?

Written by Deepshikha
Updated over a week ago

How to 'remove' all prospects from a campaign?

Written by Deepshikha
Updated over a week ago

How to change the campaign type?

Written by Deepshikha
Updated over a week ago

How can I activate columns in the 'on approval' page?

Written by Deepshikha
Updated over a week ago

How to check for contacts which were not contacted yet?

Written by Deepshikha
Updated over a week ago

How do I schedule the sending time for my campaign?

Written by Deepshikha
Updated over a week ago

How do I remove 'suppressed contacts' from my campaign?

Written by Deepshikha
Updated over a week ago

How can I edit the copy of my campaign while its running?

Written by Deepshikha
Updated over a week ago

How to proceed if a prospect wants to know where I got his/her email address from?

Written by Deepshikha
Updated over a week ago

How to switch all prospects from a campaign to another?

Written by Deepshikha
Updated over a week ago

How to check the details of the prospects in my campaign?

Written by Deepshikha
Updated over a week ago

How to edit my search?

Written by Deepshikha
Updated over a week ago

How can I add the email thread to my mail?

Written by Deepshikha
Updated over a week ago

How do I add 'lists' to my hubsell searches?

Written by Deepshikha
Updated over a week ago

How can I 're-activate' my 'deleted' campaign?

Written by Deepshikha
Updated over a week ago

How do I add the hubsell app to my g-suite whitelist?

Action required for uninterrupted usage of hubsell for G-Suite customers.

Written by Fabrizio
Updated over a week ago

How do I finalize the URL of 'saved searches'?

Written by Deepshikha
Updated over a week ago

How do I merge campaign tracks?

Written by Sebastian
Updated over a week ago

How do I approve sourced data?

Written by Sebastian
Updated over a week ago

How to clone my search?

Written by Deepshikha
Updated over a week ago

How to check the progress of "searches" in hubsell?

Written by Deepshikha
Updated over a week ago

How do I check 'logs'?

Written by Deepshikha
Updated over a week ago

What does "completed" mean for my searches?

Written by Deepshikha
Updated over a week ago

How to edit a segment?

Written by Deepshikha
Updated over a week ago

How do I delete contacts and segments?

a short article on how to remove data from hubsell

Written by Sebastian
Updated over a week ago

How do I request data enrichment?

Written by Deepshikha
Updated over a week ago

What are 'tags' and how can I use them?

Written by Deepshikha
Updated over a week ago

How to edit company short-name?

Written by Deepshikha
Updated over a week ago

How to find prospects which were never contacted?

Written by Deepshikha
Updated over a week ago

How to remove prospects which were already targeted via a campaign?

Written by Deepshikha
Updated over a week ago

How to check the prospects within a certain timeframe?

Written by Deepshikha
Updated over a week ago

How can I permanently suppress any outreach to prospects and companies?

Written by Sebastian
Updated over a week ago

What does 'suppress contacts' do?

Written by Deepshikha
Updated over a week ago

How to remove companies/prospects from the suppression list?

Written by Deepshikha
Updated over a week ago

How do I filter my prospect by location?

Written by Deepshikha
Updated over a week ago

Where do I find my 'last import report'?

Written by Deepshikha
Updated over a week ago

How to export my contacts?

Written by Deepshikha
Updated over a week ago

Which industries, seniorities & departments are available for my segments?

Written by Sebastian
Updated over a week ago

What does the criteria 'no reply' do?

Written by Deepshikha
Updated over a week ago

Why is the '&' sign displayed in html?

Written by Sebastian
Updated over a week ago

How to select the sending option on LinkedIn?

Written by Deepshikha
Updated over a week ago

How to confirm that the receiver gets the right salutation?

Written by Deepshikha
Updated over a week ago

How to check the character count in my messages?

Written by Deepshikha
Updated over a week ago

How do I preview my mailings?

Written by Sebastian
Updated over a week ago

How to send a test mail?

Written by Deepshikha
Updated over a week ago

What is drip rate?

Written by Deepshikha
Updated over a week ago

How to add my CRM bcc email?

Written by Deepshikha
Updated over a week ago

How can I push my email content to CRM?

Written by Deepshikha
Updated over a week ago

How to manually push prospects to my CRM?

Written by Deepshikha
Updated over a week ago

Will hubsell send emails to prospects who have already replied?

Written by Sebastian
Updated over a week ago

Why was my LinkedIn Connection request sent on an unscheduled day?

Written by Sebastian
Updated over a week ago

How do I check my prospect's LinkedIn URLs?

Written by Deepshikha
Updated over a week ago

How to check which prospects connected with me on LinkedIn?

Written by Deepshikha
Updated over a week ago

How to remove pending invitation from LinkedIn

Written by Deepshikha
Updated over a week ago

How do I invite colleagues to hubsell?

Written by Sebastian
Updated over a week ago

Where can I find my remaining credits?

Written by Deepshikha
Updated over a week ago

How to use 'activities'?

Written by Deepshikha
Updated over a week ago

What is hubsell's data delivery process?

Written by Sebastian
Updated over a week ago

Enrichment Use Case

Written by Sebastian
Updated over a week ago

When do I get the prospects that I "Accepted?"

Written by Sebastian
Updated over a week ago

Why does my search not start?

Written by Deepshikha
Updated over a week ago

What are the limitations for my email shipments?

Written by Sebastian
Updated over a week ago

Why are my emails not sending?

Written by Sebastian
Updated over a week ago

What do the 'settings' in my campaign do?

Written by Deepshikha
Updated over a week ago

hubsell prospect status explained

Written by Sebastian
Updated over a week ago

How do I manually change the status of my prospects?

Written by Sebastian
Updated over a week ago

How to check my prospect's statuses?

Written by Deepshikha
Updated over a week ago

How to check the 'status' of my contact?

Written by Deepshikha
Updated over a week ago

How do I change the status of my activities?

Written by Deepshikha
Updated over a week ago

What to do when the contact status changes to 'auto'?

Written by Deepshikha
Updated over a week ago

How to unsubscribe a contact?

Written by Deepshikha
Updated over a week ago

How do I change my user name associated with a campaign?

Written by Deepshikha
Updated over a week ago

What is the difference between criteria "no reply" and "opens"?

Written by Sebastian
Updated over a week ago

Why can't I mix imported and non-imported data in one campaign?

Written by Sebastian
Updated over a week ago

How do I add prospects to campaigns?

Written by Sebastian
Updated over a week ago

How do I remove prospects from campaigns?

Written by Deepshikha
Updated over a week ago